How many days will it take to ship my order?
- Since all the orders are made to order we take 10 working days to ship out the order.
- Yes! We offer a priority order service, where we can ship out within 24-48hrs. However, priority orders will be charged extra, depending on the style you select.
- For standard shipping, you should receive your order within 5-7 business days.
- As a standard free delivery process, we ship via Shiprocket, and offer speed-post, however, for local Bangalore-based customers, we offer additional dunzo service also, which will be charged to the customer.
- For orders above Rs 999, there is no additional delivery charge, if sent via speed post. If you want it to be sent to you by dunzo or any other priority service, it will be charged extra.
- At this time we don’t accept credit cards from outside India, however, we do ship outside India to a few countries. You can connect with us with details on info@amarkosa.com.
- We accept multiple payment options: debit cards, credit cards, and net banking. We also accept payment wallets -Paytm, Google pay, BHIM, UPI, and PhonePe.
- Yes we offer COD.
- We know you can’t wait to receive your order, which is why we will be sure to notify you when your order ships via email along with the tracking details. You can always check the exact status of the order.
- We begin processing orders as soon as they are placed, for this reason, we can only accept cancellations within 24hrs after placing the order.
- We do not offer exchanges at this time. Although we have a very strict quality check department, however, if there is any human error from our side, we will replace the product. Simply return the unused goods back to us, and we will do the needful.
- Refer to the Size Guide for more details. Product sizing varies between different brands and styles. Product size information can be found toward the bottom of each product detail page, under the garment “measurement tab” as shown in the image below. Unless otherwise specified sizing is in inches and is taken with the product laying flat.
- If you have a question regarding our online store (ordering, account questions, technical questions), please contact info@amarkosa.com or contact on 8496922244
- No, it won’t run color while washing, but being handloom it might rub color, especially the naturally dyed indigos. We suggest all clothes to be hand washed separately in mild detergent and dried in the shade unless specified for dry clean.
- Yes, the colors are totally safe for children. Most of the dyes we use are natural dyes that are hypoallergenic and safe on skin. This is integral point of our sustainable fashion brand.
- Yes. Once you purchase a dress from us, we take full responsibility for the fit. If you feel the dress needs alterations or refitting, you may send it to us, the best part is, that all our clothes have a lot of margins inside. If you want to get the dress altered later, you can always reach back to us.
- We work with Natural Handloom fabrics like cotton, linen, hemp, flax, silks, and even organic cotton. All these fabrics come directly from the weavers from various parts of the country.
- Yes absolutely, we have 2 sizes, regular size for adults, and small size for kids. We offer 2 options in our masks, the first option is with cotton fabric ties at the back or the other option is with soft elastic which goes behind the ears. Also in-case someone wants the size or design to be customized, we do that as well. We also offer a choice of double layers or triple layers for the masks. You can connect with us at info@amarkosa.com for customization.
- AMAR KOSA is a sustainable brand and all our products are sustainable. All the clothes made at AMAR KOSA are exclusively handcrafted with special attention given to the smallest of details. We are extremely conscious and aware of the environment and hence try to recycle all our waste to its maximum utilization.
- We have our studio and office based out of Bangalore.